About

Based in the Silicon Valley, Benjamin Soriano is a UX writer and content strategist with extensive experience creating content for clients such as Apple and Google, as well as journalistic pieces for the Silicon Valley Business Journal. His experience includes:

  • Content Strategy.
  • Help Center content–user guides, FAQ, chatbot support, training guides.
  • Mobile app and website UX content, navigation, guides, wireframing, application flowcharts.
  • UX survey design and content.
  • Virtual Assistant UX content.
  • Salesforce CX content.
  • Launch announcements.
  • UX research studies project management.
  • News articles.
  • Feature stories.
  • Long-form journalism